FAQS

FIT

I’M IN BETWEEN SIZES ACCORDING TO YOUR SIZE GUIDE. WHAT SHOULD I DO?

Our styles allow for some crossover in sizing to allow for the fact that everyone is a different shape with different proportions. For example, if you have a 35 inch bust and a B cup, you would be very likely to still feel great in a size S top even though our guide recommends a M. 

Use our fit notes that accompany each product page as a guide and if you still have any questions, send us a note at hello@segaraswim.com and we’ll be happy to advise you.

I HAVE A LARGER BUST. CAN I WEAR YOUR STYLES?

Our current styles are pullover and hardware free, meaning they do not have ties, boning, molding, or clasps of any kind. Women with busts of DD and up may find that they prefer the support that hardware provides. We hope to explore other styles in the future.

I HAVE A SMALLER BUST. WHAT STYLES WILL LOOK GOOD ON ME?

We find that women with smaller busts including AA-A look great in all of our styles. We've received great feedback from women with smaller busts even though we don't offer padding in any of our suits.

DO YOU HAVE FULL COVERAGE BOTTOMS? I FEEL LIKE I CAN'T WEAR THESE CHEEKY STYLES.

Here’s a trick that we wished we had learned years ago. The trick to a better looking swimsuit booty is to cover it with less fabric! As counterintuitive as this may be, covering your entire behind with fabric tends to make it look and feel like you’re wearing a diaper, especially in the water. 

WHAT DO YOU MEAN BY SEAMLESS CONSTRUCTION?

Seamless construction means that the stitching is all hidden on the inside of the suit. This construction style is more complex and time-consuming, but we think that it’s worth it for the look and feel. Seamless styles tend to be ultra comfortable because there is no stitching or elastic rubbing against your skin.

 

CARE

HOW SHOULD I CARE FOR MY SUITS?

So that you’re able to enjoy your suits for a long time to come, we recommend following these care guidelines. This applies to all swimsuits, not just ours!

Hand Wash Cold - Hand wash in cold water immediately after wearing, with or without a mild soap such as Dr. Bronner’s. The cold water helps maintain color and elasticity. If you can’t get a proper hand wash in right after wearing, try to give it a quick rinse in fresh water first.

Squeeze Excess Water - Squeeze the excess water out, resisting the temptation to wring the water from your suit. Our favorite way to get excess water out is to lay our suits flat on a towel, roll it up, and then step on the rolled towel.

Lay Flat in Shade - Lay your suit on a flat surface to dry in the shade. Hanging anything made out of spandex, especially if dripping wet, will stretch out the fabric.

If you’re lucky enough to be wearing a swimsuit on consecutive days, we recommend alternating between suits. See, you have a legitimate reason for needing more than just one! Stretch fabrics need time to bounce back to their original shape and re-wearing a swimsuit before it can fully dry can lead to it losing shape and alter the fit.

 

ORDERS

WHEN WILL YOU CHARGE ME FOR MY PRE-ORDER?

You'll be charged at time you place your pre-order. If for any reason we’re unable to begin the shipping process within 3 months of your order, we’ll provide a full refund at your request. Otherwise, we'll proceed with delivery when the items are ready. We're unable to offer discounts or refunds due to any delays that are within the 3 month period.

WHEN CAN I EXPECT MY PRE-ORDER?

Our suits are currently made to order. We aim to ship pre-ordered items within 4-6 weeks after your order date. Please see our Pre-Order Terms for additional information.

DO YOU OFFER PRICE ADJUSTMENTS?

Unfortunately, we're not able to offer price adjustments on any orders.

 

RETURNS & EXCHANGES

WHAT IS YOUR RETURN AND EXCHANGE POLICY?

We want you to love your SEGARA SWIM suits so we’re happy to accept a return or an exchange if they’re not quite right for you. We just ask that you meet the following requirements to ensure we maintain a high level of quality for you and other customers:

  • Items cannot be worn, washed, or damaged in any way
  • Hygiene liner and tags must still be attached
  • Return shipment must be postmarked within 10 days of initial delivery

IMPORTANT: Returns that we receive that do not meet these requirements will not be accepted. 

Please see our RETURNS & EXCHANGES page for step by step instructions to start your return.